How to ask a Free Health Question on HealthTap

Last Updated: Feb 08, 2017 07:15PM UTC
You can ask a personalized and anonymous question for free with HealthTap's Ask a doctor feature. U.S.-licensed doctors are on HealthTap at every hour of each day of the year, so you should get a Medical Expert's answer fast***.

Please follow these steps to submit your health question to doctors in the Medical Expert Network with the  Ask a doctor feature:
  1. Select "Ask Docs" from the HealthTap menu.
  2. Get started. "Tap anywhere to start." 
  3. Who needs help? Select "you" or "add someone else." 
  4. Select "ask doctors."​​
  5. What would you like to ask our doctors? Enter your question in the text box.  
  6. Want to get a more personalized answer, simply provide the doctors with a few details about you.
  7. We may already have an answer to your question. Please review doctors' answers to similar questions in our extensive medical library in case you can get your answer instantly. If you would still like to submit your question to the doctors on HealthTap, please select the "Send your question" button to complete your submission.​
  8. When you see the following "success" message, you know your question has been sent to doctors on HealthTap, and you'll receive an answer soon:

We'll send you a friendly notification just as soon as your question gets an answer from a doctor in the HealthTap Medical Expert Network.

***Answers on HealthTap are not intended for individual diagnosis, treatment or prescription. If you think you have a medical emergency, call 911 or your doctor immediately.

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